The project began with market research and a growth strategy, where the BCIC team worked closely with Allison Kares and her staff to gain a deeper understanding of the studio’s ideal client, evaluate demographic insights, and identify where to focus their messaging efforts. This exercise aligned the team, offering not only data but direction.
“One of the biggest shifts was realizing we don’t have to market to everyone,” said Kares. “The [BCIC team] helped us clearly define who we’re trying to reach and gave us permission to focus our energy there. That was huge.”
Previously, Movement Unlimited found itself trying to accommodate every potential client. But with the help of BCIC, they shifted their approach. The project guided them toward developing a clear profile of the clients best suited to their services—individuals looking for a more personalized, whole-body approach to movement, many of whom had not connected with traditional fitness or rehabilitation models.
“It helped our team stop chasing every potential client and instead talk directly to the people who are the right fit,” Kares explained. “That shift allowed us to refine our messaging and better support our retention goals—not just attracting clients but keeping the ones who belong here.”
In addition to the research, the collaboration extended to a comprehensive social media strategy and its execution. The BCIC team developed creative content ideas, filmed video footage and photography onsite at the studio, edited the materials, and even posted the final content directly to Movement Unlimited’s social platforms. The process included refining messaging, animating the studio’s logo for use in video, and enhancing the overall look and feel of their digital presence.
“It was a full-service experience,” said Kares. “And the best part was—it actually felt like us. They encouraged us to speak in our own tone, to market the way we teach. That validation, along with the professional content, gave us the tools and confidence to build a stronger brand.”
The value wasn’t just in the content created, but in the mindset shift it enabled. Kares noted that the team became more focused, more energized, and more aware of how to connect with the right audience—clients who are aligned with the studio’s mission and methods.
While the studio continues to develop tools to track long-term analytics, the early response has been overwhelmingly positive. Clients have commented on the new content, shared posts, and engaged more actively in studio conversations—indicators of stronger community connection and online reach.
“We’re already seeing more engagement and more excitement,” Kares added. “The feedback has been incredibly encouraging, and we’re excited to build on this momentum.”